5 Explanations As To Why Mobile Users Abandon Your Website

5 Explanations As To Why Mobile Users Abandon Your Website

  1. Non Responsive Sites

The mobile internet is continuing to grow, with records over Christmas showing that sales through mobiles account for 37% of all online sales. A lot of larger brand names have a responsive site that will definitely alter the way it is viewed based on screen dimension. A firm of employment solicitors in London discovered that when their website was upgraded, the number of people searching for topics like employment tribunals, settlement agreements and dismissal and redundancy increased dramatically.

  1. Pop ups

Pop ups are usually not good, yet they are particularly unwanted on a little mobile screen. They cover up the content and are typically difficult to close, with a very small ‘x’ on the edge.

  1. Poor Repayment Alternatives

Payments remain amongst one of the most substantial challenges to mobile commerce. Users currently have one of three options:

a) input credit or debit card details by hand (this can be tedious, even on a well optimized website)

b) use payment details from a previous acquisition – this is one of the reasons for Amazon’s success on mobiles

c) utilize an alternative repayment choice like PayPal – then individuals only need to put in an e-mail address and also password.

4. Tiny links

Hyperlinks when viewed on mobiles, especially calls to action, need to be quickly seen and also easy to click. They have to likewise have adequate space in between them to avoid unintended clicks.

Sadly it’s still all too normal for internet sites to believe they can utilize fiddly little web links and also buttons that are difficult to press and very aggravating.

An antiques dealer selling blue and white Transfer Ware online had pictures of pottery including platters, pie dishes and plates that didn’t display well on mobiles. Once the website was upgraded by an SEO professional in Essex who knew about key pieces of content to include whilst streamlining the layout of the website, there was a noticeable increase in business via online sales.


  1. Slow loading of pages

Page load time is vital in ecommerce and it’s possibly more vital in mobile commerce as people typically depend on their phones when they have time to kill, so they do not want to be waiting for ages while pages appear.

And although websites can’t do anything about unstable 3G connections they can swiftly do something about restricting their web page sizes and take out any unnecessary web content or features.

Although it is not an ecommerce site, Facebook’s app used to be amongst the most shatteringly sluggish mobile encounters around, although Thomas Cook’s website is far more sluggish.

The loading ‘circle’ is often way too familiar on websites.

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